State Farm® Insurance Agent Mike Hinegardner
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Star Barrett
December 5, 2025
"Everyone in the office is amazingly kind and professional. They go above and beyond every time I have had an issue or a need. I cannot recommend them enough. The Office Manager Onofre P. is my personal hero. 10/10"
"Thanks Star! It has been our privilege to take care of you all these years. We look forward to many more. "
Stephanie Clowers
December 4, 2025
"I love State Farm. They are great communicators and work well to satisfy my auto insurance needs. I highly recommend Mike Hinegardner agency."
"Thanks Sephanie! It's been a pleasure serving you these many years!"
Ryan Otwell jr
November 17, 2025
"All I did was a quote on StateFarm.com and I kept getting notifications and calls/texts."
"I am sorry to hear about your experience Ryan. State Farm agents do try to timely respond to online quotes to make sure you get the absolute best pricing, which sometimes results in texts and calls. I don't have record of you as a prospect in my book of business, so I would like you to double check we were the office that reached out to you. Please call my office and ask for Mike and I would be happy to address this and any other concerns with you. 214-544-0003"
Alfredo Ramirez
November 9, 2025
"Yo ya tengo muchos años de conoser a Onofren Perez y la verdad es una muy buena persona,ami y a mi familia nos a ayudado mucho con los seguros de auto y de casa. La verdada yo si me siento contento con ellos aparte de que si tengo preguntas el me las resuelve y me explica bien las cosas muchas gracias por su ayuda Onofren"
"Gracias Alfredo! Onofre, el equipo y yo estamos aqui para responder todas sus preguntas y ayudario en todo lo que podamos. Thank you Alfredo! Onofre, myself and the team are always here to answer all your questions and help in any way we can!"
Vasanth Tumati
November 4, 2025
"I received excellent service from Mike Hinegardner— very professional, responsive, and clearly explained all the details. The agent was patient in answering questions and helped guide me to the right coverage options. Overall, I am very satisfied with the support and would highly recommend this agent based on my experience."
"Vasanth thank you so much for the 5 star review! We will take exceptional care of you!!!"
Sammye Hanna
November 3, 2025
"I locked myself out of my Mitsubishi today with a trunk full of groceries from Tom Thumb! After wasting 30 minutes in the store for help I called State Farm and spoke with Hanna! She is an asset to the entire State Farm family as well as Mike Hinegardner's team and She knew exactly how to help ....get the help I needed ASAP by calling a nearby service called KB....they sent Allen who was timely and professional and within a few minutes I was on my way home. But this would not have been as quickly resolved without State Farm and Hanna. Thank for being there for me for over 40 years as a State Farm customer!"
"Glad we were there to help! and yes, Hannah is the BEST! Call on us any time. My team are always here for you!"
Jared Patel
October 26, 2025
"Do not use StateFarm claims process is horrible, they manipulate the system and their rates are insane. Plus, you can’t even talk to the agent cause he’s too busy or on a meeting."
"Jared, I am very sorry to hear about your experience and I am here to assist you if I can. After reviewing our records, I am unable to locate you as a policyholder in our agency. We take claim support and transparency very seriously, and it is a top priority in our office, as I personal worked for State Farm claims for over 16 years and share that experience with my policyholders. If you believe this review was intended for a different agency, please double-check the name and location of the agency. However, if you did work with us, I'd really appreciate the opportunity to speak with you directly to resolve any concerns. Please call me at 214-544-0003 or email me at mike@stepup2themike.com."
Kimberly Taylor
July 30, 2025
"Hannah is absolutely incredible! From start to finish, she made the entire process smooth, stress-free, and surprisingly enjoyable. She’s knowledgeable, patient, and genuinely cares about finding the best options for your needs. Whether I had a quick question or needed help understanding coverage details, Hannah was always just a phone call away with clear, honest answers. If you’re looking for someone who truly goes above and beyond, I highly recommend working with her. Thank you, Hannah!"
"Thanks Kimberly! Hannah is AWESOME and we are so lucky to have her. We look forward to working with you, and if we can help anyone you know with their insurance and financial needs, please sent them to Hannah!!!"
Michael Newton
May 19, 2025
"Onofre was very polite, helpful, and friendly. I definitely recommend this place."
"Thanks Michael! Thanks so much for the recommendation!"
Jake York
May 9, 2025
"There are truly not enough words to describe how exceptional Onofre is—not just at what he does for his clients, but as a person. For nearly four years, he’s cared for me and my family with a level of dedication, professionalism, kindness, and attention that’s incredibly rare to find anywhere. As a professional dog photographer myself, he’s helped me insure all my camera equipment in case something ever happen. For the work I do-something is bound to, and that’s why I’m grateful to have his help. He brings warmth from his heart to everything he does. Everything. From the moment you walk through the door, you’re met with his welcoming energy. He is the kind of person who remembers the small details, checks in when it matters, and makes sure every single person feels seen and supported. Not just for clients, but for his entire team. He’s the kind of leader who leads with empathy and by example. There’s no one more hardworking, compassionate, or dependable. I’ve never once questioned the care, the integrity, or the effort he puts into his work. He's not only the face of the office—he’s the heart of it. If you’re lucky enough to have Onofre caring for you, you’ll understand why so many people never want to go anywhere else. He truly is one of a kind."
"Thanks so much Jake! Onofre is truly one of a kind! We are here for you!"
Margarita Sangerman
April 22, 2025
"Nosotros Seller Finance Homes Inversionistas de bienes raíces, tenemos el honor de hacer contratos para cada una de nuestras propiedades estén aseguradas con State Farm, Onofre Perez un excelente agente y su servicio al cliente nos ayuda a encontrar la mejor cobertura para cada tipo de propiedad, Onofre Perez nos deja saber cual es nuestra mejor opcion y por anos hemos recomendado su servicio a nuestros clientes confiando que se sientan seguros al tener a una persona que nos brinda seguridad y no solo en nuestras propiedades si no tambien en los bienes personales. Onofre es eficiente, confiable y seguiremos con el por muchos anos mas."
"Onofre is the BEST! So glad he and our team can take care of you!"
Tania Cruz
March 21, 2025
"I had an excellent experience working with Onofre for my insurance needs. From the start, he was professional, knowledgeable, and truly took the time to understand my specific situation. He explained all my options clearly and helped me find the best coverage at a competitive rate. What stood out the most was his responsiveness and willingness to go the extra mile. Whether it was answering my questions promptly or guiding me through the claims process, Onofre made everything seamless and stress-free. It almost felt like I was talking to a friend. I highly recommend Onofre Perez to anyone looking for a trustworthy and reliable insurance agent. His customer service is outstanding, and his expertise is evident in every interaction."
"Onofre, myself and our team are here to do just that, go the extra mile. Thank you so much for your kind words! "
David Aldaz
March 20, 2025
"Onofre and his team are nothing short of amazing. We have both renters insurance and Auto policies with State Farm and we could not be more happy. Only a few months after starting with State Farm, we had a flood that required us to move out of the rental house and into a hotel for several months. State Farm not only covered all of the cost of the hotel and transportation they were also very generous in getting Us reimbursed for the items that were damaged in the flood. In the past, we have used other companies for both Renters and auto policies, But none of them have even come close to being as excellent in a State Farm. I highly recommend Onofre and his team!"
"David, sounds like you are a State Farm lifer! You have found out early what sets State Farm apart from the other insurance companies-our unparalleled claim service. Partner that with an exception State Farm agency, you will always be set. We will always be here to help you recover from the unexpected and realize your dreams!"
James Randle
March 18, 2025
"I have been using Mike’s office for several years for my property and vehicle insurance. Their customer service is very responsive and helpful, Onofre has spent a lot of time assisting me over the years with questions and support as well as Hannah. I was with another company in McKinney prior to switching and I would have to call and email multiple times to get a response and they still wouldn’t help. If you’re looking for a team that puts their customer service first, you’ve found the right place."
"Thanks James. Onofre and Hannah are a huge part of the team. Troy and I are here as well and will always delivery the excellent service you deserve! Thanks for the kind words!"
Diana Mendez
March 11, 2025
"Highly recommend! Onofre was able to answer all my questions about adding our home policy to our existing car insurance policy. I like that I'm able to speak to someone right away or if I have any questions they'll be answered in a timely manner. Thank you!"
"Thanks Diana! We are so lucky to have you with us and will strive to always exceed your expectations. Onofre is the BEST, and he loves taking care of our people. "
Betty Briggs
February 18, 2025
"Mike runs a high-tough agency! Onefre, helped me with my auto and home insurance and was patient, thorough and extremely helpful! Thanks!"
"Thx for you kind review Betty! Onofre is the BEST! We are so lucky that he is part of our team. We are always here for you, and look forward to our many years together. "
samantha kaufman
February 3, 2025
"Working with everyone at Mike Hinegardner State Farm agency has been an absolute pleasure! Everyone is kind, professional and knowledgable. Their professionalism, responsiveness, and genuine care for their clients set them apart. They always go above and beyond! I feel confident knowing I’m in good hands. HIGHLY RECOMMEND!!"
"Thanks so much for the review Samantha! So glad we can BE THERE for you when it matters the most - claim time. We look forward to taking care of you for many many years to come."
Chance Mullins
January 24, 2025
"As the owner of Mullins General Construction, I’ve had the pleasure of working with Mike Hinegardner and his State Farm team in McKinney, TX. They have consistently gone above and beyond in serving their clients and providing excellent communication with contractors like us. Mike’s team is knowledgeable, professional, and always willing to collaborate to ensure homeowners get the best support possible during the claims process. Their commitment to helping clients navigate insurance claims smoothly is evident in every interaction. If you’re looking for an insurance agent who truly prioritizes customer service and works seamlessly with contractors to make the claims process stress-free, Mike Hinegardner’s office is the one to call. Highly recommend!"
"Chance, thanks so much for the review. Our Customer Service to our policyholders is our top priority, especially when you need us the most - Claim time. We look forward to always taking care of you!"
Upendra Shah
May 3, 2024
"My wife and I walk in to Mike office and it was great pleasure to meet Mike and we were very greeted nicely and we didn’t feel we met him first time, he explained our home and auto insurance policies very well and we renewed both our policies. Thank you Mike."
"You are welcome Upendra! Such a pleasure meeting you both, and I look forward to taking care of you for years to come."
Roselyn Rockingham
April 17, 2024
"Very quick and clear, very informed and was well taken care of.I will definitely recommend and will always do it over agin Thanks to Mike for making this possible"
"Thank you Roselyn! We are always here to take care of you!"
Steve Crawford
November 3, 2023
"I had a really bad experience with my previous insurance company and an agent who was totally unresponsive. Mike is just the opposite. He is always available to address his clients’ questions and needs. He spent the necessary time with me to ensure that I got just what I needed in the way of insurance. No pressure or up selling. He is legitimately interested in serving his policy holders."
"Thanks Steve! So lucky to have you and I look forward to giving you years of the service you expect and deserve! "
Louie Morrow
October 8, 2023
"Well priced & pays when needed with no hassles. Wonderful company to work with. LM"
"Thank LM! So lucky to have you!"
Xzavia Fullbright
August 20, 2023
"This was one of the best experiences I’ve had in along time.I was quoted and signed up very quickly, the way I was handled was very professional and it felt like family. I’m very happy I choose to come back to State Farm because they are family. Highly recommend! ~Xzavia~"
"Xzavia, we are lucky to have you back. So glad to give you a great experience for the Auto insurance and Renters insurance. We look forward to taking care of you!"
Xitlaly Velazquez
July 27, 2023
"I haven’t had the best experience when it comes to Insurance providers but Onofre Perez changed all of that for us. It started when we were searching for the best Homeowners insurance. As soon as I requested a quote, Onofre called in less than 5 mins. After successfully answering all of our questions, we decided to make the switch. Our conversation felt genuine and I appreciated how he prioritize us as community members not just clients. Due to this great experience, my husband and I decided to bundle our Home and Auto insurance for a great price. Thank you Onofre for the care and knowledge you provided to our family."
"Xitlaly, thanks for your review! We are so glad to have you and your family with us and we will take exception care of you all. Onofre is the BEST, and you described him perfectly. Thanks again for your trust in us!"
Madelyn Lendy
June 6, 2023
"Onofre Perez was amazing! He was very understanding, personable, and made sure everything was taken care of. He made everything easy. I would highly recommend Onofre to anyone looking for a great insurance agent."
"Thanks Madelyn! Welcome-we are lucky to have you!"